Ever wish you had a class in dealing with difficult people in school? It seems like something they should teach in high school and college. I mean, if you are preparing young people to go out into the world, they should have some serious interpersonal skills training!
Not to toot my own horn, but I’m pretty good at getting along with people in general. I can keep calm in most situations, and I know when to keep my mouth shut. The problem is that I don’t always know when to speak up, and that’s really just as important.
I found this article on LinkedIn and thought it was really useful.
How Nice People Can Handle Conflict by Dr. Travis Bradbury
He has written books on Leadership and Emotional Intelligence, and I think it’s good stuff that anyone can use.
I also recently read a book called The Power of Positive Confrontation by Barbara Patcher. Her book specifically deals with speaking up for yourself and others in a positive, professional, and polite way. No more excuses for being a door mat, folks, ok? You’ve now got the power to be heard without picking a fight.
Thanks, everyone, and have a good day!